INTERNATIONAL JOURNAL OF INNOVATIONS IN APPLIED SCIENCES & ENGINEERING

International Peer Reviewed (Refereed), Open Access Research Journal

(By Aryavart International University, India)

E-ISSN:2454-9258 | P-ISSN:2454-809X | Estd Year: 2015

Impact Factor(2023): 5.941 | Impact Factor(2024): 6.230

ABSTRACT


Business Continuity Innovation in Disruption Time: Sociotechnical Systems, Business Analytics, Virtual Business, and Mediating Role of Knowledge Absorptive Capacity

Srishti Agarwal

Vol. 10, Issue 1, Jan-Dec 2024

Page Number: 79 - 85

Abstract:

Disruptions—from pandemics and cyber incidents to supply-chain shocks—are now routine rather than rare. This paper integrates four streams to explain business continuity innovation (BCI): (1) sociotechnical systems (STS), (2) business analytics capabilities (BA/BDAC), (3) virtual business models and digitalization, and (4) the mediating role of knowledge absorptive capacity (ACAP). We synthesize recent evidence (2013–2023) to argue that continuity is not merely operational recovery but adaptive renewal: organizations that jointly optimize people–process–technology (STS), sense and decide with BA, virtualize core interactions, and deliberately build ACAP convert shocks into learning, new offerings, and productivity gains. We develop a testable conceptual model with propositions (H1–H6), offer a comparative analysis across disruption types, and provide a 90-day managerial playbook. The paper closes with a research agenda detailing measures and designs to empirically evaluate the framework.

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